The SM Store Call To Deliver: The Easiest And Safest Way To Shop

Being locked up at home all day because of the quarantine is hard especially for a mom like me who is used to running errands and going to the grocery. But it’s a must to stay home during this challenging time for everyone to remain healthy. It’s a good thing that The SM Store delivers so I’m able to buy the essentials that my family and I need. I’ll just choose items from their catalog or talk to a branch representative for any other item I want.

How To Order

You just need a phone to order. You don’t have to go through the The SM Store’s website. Here are the steps on how to order:

  1. Contact your preferred The SM Store branch via Viber/SMS between 9:00 AM to 4:00 PM.
  2. Send the following information:
    • Full Name
    • Mobile Number
    • Preferred Delivery Date
    • Preferred Payment Option
    • Order/s (Brand, Type, and/or Variant) with quantity of pieces
  3. Wait for a branch representative to contact you regarding order confirmation, payment, and delivery details.

How To Pay

  • Cash on delivery (COD)
  • Debit card payment upon delivery
  • Credit card payment upon delivery

The SM Store Call To Deliver: The Easiest And Safest Way To Shop

The SM Store Call To Deliver in VisMin

Not all branches are offering this service though. For now, here’s the following branches in Visayas and Mindanao:


Bacolod0917 809 0782 / 0917 530 7946
Cebu0917 324 6869
Iloilo0917 809 0431
Delgado0917 552 5079


Cagayan de Oro (Uptown)0917 530 4710
CDO Downtown Premier0917 841 4283

If you’re looking for the list of The SM Store – Metro Manila and Luzon branches which offers Call To Deliver service, PLEASE CLICK HERE. More branches will be offering this service soon⁠ so please stay tuned for updates.

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